These terms govern the use of Hello2Hola, a service of Nexova LLC. By using the service you agree to them.
The service
Hello2Hola provides an AI virtual receptionist that answers phone calls on behalf of a business, collects information, books appointments and sends call summaries and related text messages.
Limits
The assistant is not a person and may make mistakes. It does not give medical, legal or safety advice, and it is not an emergency service: in an emergency, call 911. Prices and diagnoses are always confirmed by the business.
Text messages
Text messages are described in our SMS policy. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Clients
Business clients are responsible for the information they give us about their business, for informing their customers as required by law, and for using the service lawfully. Fees, minutes and billing are set out in each client's plan; plans are month to month.
Liability
The service is provided "as is". To the extent permitted by law, Nexova LLC is not liable for indirect or consequential damages, and its total liability is limited to the fees paid by the client in the last three months.
Contact
Nexova LLC, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA. support@hello2hola.com